B8B03AEE-4A1B-46A2-8C59-62AFAEF9EDDD.jpe

FAQS

Answers You Need

I WANT TO RENT AN RV, HOW DOES IT WORK?

Easy! You click on one of the links of the RVs in our lineup, it will take you to it’s respective page, and you can check the dates, pricing, amenities, add-ons and more!

If you like it, book it!

If you have questions, you can reach me through the chat, and I will answer asap! My average response time is about 5 minutes right now (a metric that we track).

I OWN AN RV, I’D LIKE TO RENT IT OUT THROUGH YOU. HOW DOES THAT WORK?

Simple!

First, let us say that we want this to be a win-win for everyone involved, and it should be an easy, smooth process. If it’s something you’re not comfortable with, we urge you not to do it. We want it to be a good fit for you.

We’ll talk over the phone, answer any questions you have, ask a few of our own. If everyone is comfortable after the phone call(s), we move forward to meeting in person, viewing the RV to inspect it for rent-ability.

Once that is complete, we’ll review and sign the RV Rental Consignment Agreement and get your RV on our commercial insurance policy.

After that, we’ll take possession of the RV and get renter ready asap.

HOW DO YOU HANDLE INSURANCE?

Not to worry, we insure your RV commercially so it’s covered when it’s not being rented. While being rented, we require that the renters use the policy provided through the platform it’s being rented through.

Now, since we commercially insure your RV, you have the option to drop your personal insurance. This is NOT something I recommend, we are just saying you have that option.

If you plan on personal use while we rent it out, I would keep your personal insurance because if something happens while you are in possession of your RV, it will be up to you to claim it on your insurance. We will not submit an insurance claim on our commercial policy if damages happen to your RV while in your possession.

However, if you have no intention of using it personally while we rent it out, and you want to save a few more bucks each month, you have that option.

HOW DO YOU HANDLE STORAGE?

We have 12 acres out in the hill country that we live on, and that is where we keep the RVs. We don’t charge for storage.

Our address will be in the consignment agreement, and you will know exactly where your RV is kept.

Our storage space is not covered yet, so the RVs are exposed to the elements. We intend on building covered space, we just aren’t there yet.

HOW DO YOU HANDLE CLEANING AND FURNISHING?

We clean and sanitize each RV in between each rental to ensure the highest standard of cleanliness.

We have a checklist specific to each RV to clean inside and out. We pressure wash the exterior as needed to keep it nice and shiny!

Interior cleaning typically takes 1-2 hours, in which we dust, wipe down, scrub, and tidy anything out of place. We wash all the linens on the highest heat setting between every rental. We vacuum and mop the floors as well.

When it comes to furnishing, we have a list of things we like to have in each RV at a minimum to make it renter ready. Things like linens, full kitchenware, coffee maker, spices, cleaning supplies, first aid kit, emergency roadside kit, drill with 3/4” socket, leveling blocks, hitch lock, flashlight, toilet paper, tank treatment, hoses, filters, pressure regulator, adapters and more.

If you don’t have any or all of those things, we will furnish it out of pocket.

If you do have any of those things, we ask that you leave what you’re willing to let renters use, and we will notate those things in the agreement.

HOW DO YOU HANDLE MAINTENANCE?

Routine maintenance is something we take care of, though if it’s a large expense, and/or something that was an issue before we took possession, it will be something you are responsible for fixing . We work with RV owners to make the process as painless and efficient as possible.

At the beginning, after taking possession of your RV, we do a full inventory and operational check to ensure everything is safe and functional. If we find anything, we will let you know about it.

From there, we do an inventory and operational check in between each rental to ensure nothing has happened to your RV while being rented, and if it has, we can hold the renter responsible.

WHAT’S THE CATCH?

There is none! Look, we want this to be a win-win, no catch involved.

The only thing that we’ve seen is that your RV may not rent well. It’s rare, but it can happen.

If that’s the case, then we can terminate the agreement and return your RV to you safe and sound.

WHAT’S REQUIRED OF ME AS THE RV OWNER?

Next to nothing. We handle everything, you get to collect the rental money that comes in.

We do ask that you leave anything in your RV you’re willing to let renters use.

WHAT DO YOU OFFER IN YOUR RENTALS?

A lot!

Full kitchenware, cleaning supplies, linens, pillows, blankets, and more!

WHAT’S THE PAYOUT SPLIT?

Typically, we do a 50/50 split of the nightly rental rate. We do charge renters for additional add ons, but we collect 100% of the profits from those because we purchase, maintain, and offer them out of our pocket.

Example:

Let’s say your RV will rent for $100/night. We have a renter that books for 7 nights, that’s $700. They also need to rent our grey water tote, our generator, and wireless brake controller, which we offer as add ons. Here’s what it would look like:

$700 nightly rate

$100 mandatory cleaning fee

$50 for grey water tote

$50 for generator

$20 for wireless brake controller

$920 is the total

Now, the platforms we rent through have additional fees, insurance etc. that they charge the renter on top of this amount, so it will likely be more than $920, but for the sake of ease, we’re going to stick with the $920.

You should know that the platforms make their money by taking a cut of this total we calculated above, and Outdoorsy’s cut happens to be 20%, RVshare’s is 25%.

So, in order to get you paid, we take the $700 and subtract the 20% that Outdoorsy takes, which would be $140, and that leaves us with $560, the number we would split 50/50.

That comes out to $280 for you, and $280 for us.

Now, we don’t get off free and clear with all these additional add ons. Outdoorsy takes their 20% from those as well. Those add ons are a total of $220, 20% of which is $44, which leaves us $176. Add that to the $280 that we split with you, and we come out with $456 payout for us.

Are we making a bit more than you, yes, but only if they purchase add ons, which they don’t always do, and we also have to cover the cost of cleaning, maintenance, insurance, time, and the cost of the add ons themselves. Because of that, we feel this is a fair deal.

If you have further questions on this, please feel free to ask!

IS THERE AN AGREEMENT THAT WE SIGN?

Yes! We have a RV Rental Consignment Agreement. We can customize it as well. Before doing anything, you will have a copy of the agreement to review it. Once everyone is happy with the agreement, and a date is set to start, we’ll collect signatures, and distribute digital copies of the agreement to everyone involved.

HOW DO I GET PAID AS THE RV OWNER?

We will send you payment via check to the address of your choice.

WHY WOULD I, AS THE RV OWNER, DO THIS? WHAT DO I GAIN?

Well, I can’t say specifically for you, only you can determine that.

However, in our experience, it has happened when the RV owner wants to keep their RV, but doesn’t get to use it as much as they’d like, and/or likes the idea of renting it out, but doesn’t know where to start, doesn’t have time, or just doesn’t want to deal with renters.

In addition, if it’s in storage, you no longer have to pay monthly storage fees. You can expect enough money each month to at least pay for your monthly payment and insurance, if not more.

So, in short, your expenses go down, and your income goes up.

WHAT IF I STILL WANT TO USE MY RV?

Well, it’s definitely yours, so absolutely! We respect that this is still your property, and part of the pros to this solution is that you still get to use your RV!

We ask that you please notify us of the dates of use as far in advance as possible to ensure those dates are blacked out for your use.

We do ask that if there is already a rental booked, we honor that rental.

Renters tend to book 1-3 months in advance, so consider that if and when you’d like to use it.

DO YOU OFFER ANY ADD ONS WITH YOUR RENTALS?

Yes! To name a few:

30 amp generator

35 gallon grey water tote

Wireless trailer brake

Tri-ball

Delivery

Dumping service

Kayaks

and more!

THIS SOUNDS SIMPLE AND POTENTIALLY LUCRATIVE, WHY WOULDN’T I JUST DO THIS MYSELF?

You’re right, you could absolutely do this yourself, and if that is something you want to do, we absolutely encourage you to go for it!

What we’ve found is that not everyone has the time, energy, or desire to deal with furnishing, cleaning, insurance, logistics, marketing, repairs, maintenance, figuring out and understanding the market/industry, and most of all, the renters themselves. And that is just with one RV. Now multiply that by 3, or 5, or 10 etc. It becomes a full time job. Actually, it becomes a full time business that requires your constant attention. This is something I can do, and quite enjoy doing, but it’s not for everyone.

None of these things are bad, but they do take time and energy to accomplish, and not everyone wants to do that, and that’s okay. If you have the time, energy, and desire, go for it, it’s a blast! If you don’t, we can be an alternative solution.

HOW DO I KNOW MY RV ISN’T BEING STOLEN NEVER TO BE SEEN AGAIN?

Great question! We install hardwired GPS units into each and every RV we rent out to ensure we know where they are at all times. This information can be shared with you, so you know where your RV is at all times.

We share this concern, and this is how we mitigate it.

Know that 99% of people are nice, genuine human beings that have zero desire to steal or damage anything, and we do everything we can to vet those people to ensure we don’t rent out to the 1% we’re all worried about.

WHAT HAPPENS IF A RENTER DAMAGED MY RV?

This is a big concern, probably the biggest next to insurance.

Look everyone has that worst case scenario in their heads about what could happen, we get it. We rent out our personally owned RVs in addition to consigned units, so we share your concerns.

First, you should know that we’ve had minimal damages, and we do everything we can to keep it that way (Knock on wood!).

The most I’ve had to do is replace a manual crank tongue jack that cost $40 and took 20 minutes to install, and replace a few stabilizer jacks, that cost $30, and took 20-30 minutes to switch out.

Sometimes, things just happen.

Now, if something happens, we report it on the return form of the respective platform, and deduct it from the security deposit. We take care of fixing or replacing it and that’s the end of it.

Now, should it be major damage, we will put a hold on the entire security deposit, report it on the return form of the respective platform, and file an insurance claim through the respective platform. If the security deposit does not cover the deductible for the insurance claim, the renter is responsible for paying the difference. The claim will be processed and paid out accordingly.

WHAT HAPPENS IF MY RV IS DAMAGED WHILE NOT BEING RENTED?

That is what our commercial insurance policy is for! Should something happen when it’s not being rented, we will submit a claim with our commercial policy holder and go from there.

Again, we have yet to have anything happen (knock on wood!), and we do everything in our power to keep it that way!